NON CONFORMANCE HANDLING

NON CONFORMANCE (NC) HANDLING.

SCOPE

1.   This method ensures that all non-conformances are identified & recorded with the appropriate corrective action is taken to rectify all identifiednon- conformances & prevent their reoccurrence in the future.

2.   A non-conformances is adeviationin plant material, equipment, structures, or process with respect to drawing specification & customer requirement.

RESPONSIBILITY:

1.    QAC head is responsible to control the non-conformances at inward, shop floor & vendor place.

2.    Production engineer/ operational engineer is responsible to complete the corrective action as per NCR.

3.    Once corrective action completed QAC engineer shall closed the NCR by rechecking the material.

METHOD:

1.   Whenever there is a deviation with respect to drawing, Customer Requirement, standards and specifications and/or general acceptance of Good Engineering Practices.

 

2.   At the time of identification of a non-conformance Engineer QAC will initiate the non- conformance process by immediately notifying the Production &Operation Head.

3.   All identified non-conformances are to be recorded on a non-conformances Report form. (See Template below).

4.   The source or cause of the non-conformance is to be identified, allowing for the development of appropriate & effective corrective action.

5.   Engineer QAC will identify & decide the category for further action.

6.   If any Rectification is to be done. Then corrective action will be written by concern dept. & it will be approved by Manufacturing/QAC Head. Corrective action is to be documented, together with an agreed timeframe for implementation.

7.    Rectification Procedure is to be prepared jointly of concern department & Engineer QAC & it will be approved by Manufacturing/QAC Head.

8.   Concern Department will carry out rectification/rework as per approved procedure then offer job for re-inspection.

9.   If Item is to be accepted as it is with deviation then Engineering should issue technical note for acceptance. In such case if third party/ customer approval is required same has to be taken by Engineer QAC.

10. If Material Rectification & acceptance as it is not possible then it is to be rejected with identification with rejected tag & shall be kept in rejection area.

11. If NCR is major then Root cause analysis is to be done by Manufacturing /QAC department dept.

 

12. Corrective action will be implemented by concern department.

13. A review of the effectiveness of the corrective action will be undertaken by QAC Head.

14. If rectification/ rework is accepted on successful closure of Non-conformance report will be signed by QAC/ Operation head.

15. No job will be dispatched till all NCR’s are to be closed.

 

 TEMPLATE